ancellation & Refund Policy Tours are charged in full at the time of booking. Cancellation of reservations more than 72 hours in advance of the tour date will be refunded less an administrative fee of $3.00 per person. Reservations canceled less than 72 hours prior to the date of the tour will not be eligible for a refund. No reschedules or refunds will be given with less than 72 hours notice. Refunds will not be issued for late arrivals. Tours leave on schedule and it will not be possible to join a tour after it has started. If The Canyons Zip Line & Canopy Tours cancels your tour prior to the start of the tour due to inclement weather or any other unforeseen event, we will refund your payment in full. .